Payment Terms & Billing Policy
PAYMENT TERMS AND BILLING POLICY
Last updated: November 3, 2026
These payment terms apply to retail orders from Omniabit at https://omniabit.com, operated by JERRY LEE JOHNSON JR.
1. Available Payment Methods
Use a payment method displayed and enabled in checkout.
Availability may depend on your location, device, payment provider, and transaction eligibility. A payment logo elsewhere on the website does not guarantee availability for every order.
You must be authorized to use the selected method and provide accurate billing details.
Do not send payment credentials or complete card details through email or the contact form.
2. Currency and Order Total
Our store's base currency is United States dollars (USD).
Review the currency, item prices, discounts, selected shipping charge, applicable sales tax, and final total before placing the order.
Current shipping options include Free Shipping at USD $0.00 and Fast shipping at USD $3.99 per order, subject to address eligibility.
The available options and exact charge are shown before payment.
We do not add undisclosed mandatory shipping or handling charges after checkout.
Your bank may separately apply currency-conversion or transaction charges under your agreement with that provider.
3. Authorization, Capture, and Temporary Holds
Submitting an order authorizes the amount shown in checkout.
The payment provider may first authorize the method to check validity and available funds.
Authorization and actual payment capture are different events. Capture occurs according to the payment method and our applicable checkout configuration; it is not universally tied to the same stage for every method.
A temporary bank hold does not necessarily mean a payment has been captured.
If an authorization is canceled or expires, the bank or provider controls the release of held funds. We do not guarantee a universal release period.
Order confirmation acknowledges order information and does not by itself establish dispatch. Review later shipment notices for fulfillment status.
4. Order Review and Changes
Orders may be reviewed for availability, payment verification, or reasonable fraud-prevention purposes.
If we cannot fulfill an order, we will explain the available resolution and return amounts due where payment has been collected.
You may request cancellation of unfulfilled items within 15 minutes after ordering by emailing hello@omniabit.com. We use the time your request reaches us, not our reply time, to assess whether it was timely.
Requests are reviewed against eligibility and fulfillment status. Cancellation is not confirmed until we tell you. After the window, contact us for assistance, although cancellation cannot be guaranteed. Mandatory legal rights remain unaffected.
Address corrections are a separate request. Contact us as soon as possible, preferably within 2 hours after ordering. We will check whether the address can still be changed before dispatch; changes are not guaranteed once processing has progressed.
We do not increase an accepted order's charge without your authorization or replace an unavailable item with a materially different product without agreement.
5. Declined Payments and Billing Problems
If payment is declined or remains pending, check the details and your provider's status before placing another order to avoid duplicate purchases.
For suspected duplicate or incorrect charges, send us the order number, transaction date, amount, and a description of the issue.
Omit full card numbers and security codes. We will investigate and correct verified errors.
You may contact us for help with a payment dispute.
Contacting us first is not a condition of exercising applicable rights with your bank or payment provider. We do not require a fixed waiting period before you may dispute an unauthorized or otherwise disputable charge.
6. Refunds
Eligible returns may be requested within 30 calendar days after delivery and posted within 14 calendar days after receiving return authorization.
Eligible returns have free return shipping and no restocking fee.
Once the return has been received, inspected, and approved, we initiate the eligible refund within 1–3 business days.
This period begins after approval and does not include return transportation or inspection.
Refunds are returned through the original payment method, subject to the provider's requirements.
Posting is expected in approximately 3–5 business days after processing, but may take longer depending on the bank or provider. This is an estimate, not a guaranteed credit date.
If the credit has not appeared after the expected period, contact your provider and hello@omniabit.com for help tracing it. You may ask us for assistance earlier.
The amount refundable, treatment of original shipping charges, product conditions, and statutory rights are described in:
https://omniabit.com/policies/refund-policy
7. Payment Security and Privacy
Checkout and payment providers apply their relevant security measures. Our website uses HTTPS.
No electronic transaction system can eliminate every risk.
Personal information is handled as explained in:
https://omniabit.com/policies/privacy-policy
8. Contact
Omniabit
Operator: JERRY LEE JOHNSON JR
Email: hello@omniabit.com
Phone: +1 504-842-8344
1063 57TH ST W APT 1063
BIRMINGHAM, AL 35228-1145
United States
Customer support hours:
Monday–Saturday, 9:00 AM–6:00 PM U.S. Central Time (CT).
Initial response target:
1–2 business days.
This target is separate from payment-provider processing or dispute-resolution timeframes.